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Frequently Asked Questions

Selecting a new air conditioning system for your home or business can be daunting task with so many choices in the market.

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Air Conditioning Frequently Asked Questions

Here are the answers to the most common questions we get asked on a regular basis

What’s the difference between a Ducted & Split System?

A split system is normally installed to condition only one room or area at a time. The indoor unit is installed in the space (normally on a wall) with the condensing unit located outside with pipework connecting the two components. A ducted system is installed within the roof space and can supply conditioned air to many rooms at the same time or switch some rooms off when not in use. The ducted system still has an outdoor unit connected with copper piping.


How do I decide whether to put a Ducted & Split System on my home?

This depends heavily on what you want to get out of your air conditioner. If you would like your entire house to be an even temperature, then ducted really is the only way to go, where if you are happy only providing conditioning to only one or two rooms, then a split system may be more than sufficient.


Is it cheaper to run Ducted or Split System over the long term?

This really comes down to how you use your system and the capacity of the system. Mostly, ducted air conditioning will be more expensive to run, but you are also obtaining a much better outcome in the conditioning of the area.


Can I buy my own split system air conditioner from a retailer like Harvey Norman, Domayne or Bing Lee and get Cool Blue Air to install it?

Unfortunately, no.

Cool Blue Air Conditioning specialise in the supply and installation of new units from either Daikin or Actron. As we are dealers for these two manufacturers, in the unfortunate event that something goes wrong with your air conditioner, we are able to liaise with the manufacturer to resolve the issue. We do not have this relationship with the other manufacturers and are unable to easily source spare parts


Can you fix or service my existing air conditioning unit?

If your air conditioner is an Actron or Daikin, we certainly can.

As we are a dealer for these two manufacturers, in the unfortunate event that something goes wrong with your air conditioner, we are able to liaise with the manufacturer to resolve the issue. We do not have this relationship with the other manufacturers and are unable to easily source spare parts.

If your system is from another manufacturer, we are unfortunately unable to service your air conditioner.


How do I know when it’s time to replace my existing air conditioning unit?

Air conditioners generally have an expected lifespan of 12-15 years. Many units in a residential application can exceed this time frame before replacement is required. With the advancements in technology, once a system reaches the end of lifespan timeframe, parts have often become hard to source and it is not cost effective to replace one component with the remainder of the system still being original.


Need more help?

If you have any further questions or would like a quote contact one of friendly sales staff via the contact page or call us on 02 4257 1117.